Frequently Asked Questions
Will you create lots of dust?
No! We use modern, professional machines with highly efficient dust extraction, however, despite claims by some contractors, there is no such thing as 100% dust free sanding. We are extremely well ‘house trained’ and take dust control very seriously. We mask ourselves into rooms and tape off doors and cupboards. Plastic sheets are overlayed on bookshelves and stairwells, generally making sure that everything is hermetically sealed before we turn on the machines. We also hoover up thoroughly at the end of the job. In short, there is some dust generated, but we will contain it and prevent it spreading.
How long does it take?
Obviously, much is dependent on the size of the area to be sanded, overall condition of the boards/parquet etc. As a rough guide, an average size Victorian double bedroom of around 5m x 4m (16’5″ x 13’1″) with it’s boards in relatively good condition, would take us around 2 days to complete. Most of the noisy work and resin filling (if required) would be completed on the first day.
How much will it cost?
Again much is dependent on the size of the area to be sanded, the overall condition of the boards/parquet, the finishing required etc.
Please get in touch for expert advice and a quote.
Do I have to clear the room before you arrive?
Yes! Your quotation presupposes an empty room: furniture moving & floor covering removal are charged at £25 per hour.
What if anything goes wrong?
We have full public liability insurance.
What about parking – will I need to provide parking permits?
Yes please! Parking is a complete nightmare in the capital & we kindly request that all of our clients provide us with permits for resident bays and/or organize a contractors dispensation permit.
What our customers say
Megan Arneau2023-12-23Dave, Diego and Stick came over to renovate our floors in the property we just purchased. We had no idea what we were getting into, and their communication was flawless with a lot of explanations and what to expect. They were of great advice, efficient and incredibly kind! We are absolutely delighted with how the floor looks like and couldn't believe the difference before/after. We would highly recommend them! Thanks again for the work you have done :)
John Owen Waller2023-12-11100% Recommend. Have had Dave and Diego do our floors a few times now. You won’t find a more friendly and obliging team. Extremely knowledgeable, reliable and punctual, with great suggestions on colour/tone for newly sanded floors; also have super contacts when it comes to replacing damaged boards.
Mona Ando2023-10-19We had our wooden floors sanded by the natural floor company and they look amazing! David talked me through the process and Diego carried out the job. They were professional, tidy and did an outstanding job. What more can you ask for! We would highly recommend using them if you want to bring your wood floors back to life.
Phillip Ayoub2023-10-11I couldn't recommend David and Diego more highly! Professional, kind and excellent craftsmen. The floors turned out great and it was a pleasure having their team around while they were working on it.
Flora Bain2023-08-22The Natural Floor Company were excellent to work with. David and co were organised and helpful from our first enquiry, checking our needs (we're an art studio). Our really grimey and bumpy floor was transformed by their work. See pictures. The work was completed well within the time they estimated and the cost was as agreed. We are thrilled with the results. Comments from our studio neighbours include 'beautiful' and 'phenomenal'. Highly recommend.
daegyte awdetr2023-06-28Amazing service, high communication, flexible, personable, made every step of the refurb painless and easy. Wasn’t derisive when there were hiccups on my end from this being my first time hiring a contractor. I couldn’t have had a better service nor had better people. Has made my first home beautiful and long lasting. 10/10 highly recommend, will be recommending to friends and family.
Amye Clarke2023-06-02Great, professional workmanship. Done in the time set out and very clean . Thanks David and Diego for transforming my floor
Renee Rigby2023-04-20Many many thanks to David, Diego and Sticky. Our dining room floor looks amazing! Highly recommend this small company.
Haley Haley2023-02-01I can not say enough good things about the natural floor company. David and Diego really know what they are talking about and deliver and then some with the final product. I inherited engineered wood flooring with a house I purchased, I am not even sure how old the floor was, but it had been exhausted by the previous owner and tenants. They literally bought the floor back to life, and it looks brand new. Knowledge, hard work and a quick turn around. I googled the process and came across them via a search, and picked them based on reviews and location, and very glad I did. Amazing people, and I hope this company only grows. Fully recommend. Infact my family have saved their details incase needed.
Alternatively call us on 020 8830 1455
The Natural Floor Company, 216 Chapter Road, London NW2 5NB
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