We have nearly 20 years of experience – if we haven’t tackled a problem with wooden flooring before, and solved it, no one has! The two classic problems we come across are woodworm infected boards and joists and the laying of Deal (young pine) by inexperienced or unscruplous installers.
Woodworm-affected joists – if penetration is not critical, they can be ‘treated & cleated’ that is treated with a low-odour, water-based woodworm treatment/prevention, repaired and structurally ‘beefed up’ using cleats made from lengths of new joist timber (also treated).
Affected joists tend to crumble on their edges (right angles) – as long as the woodworm has not fully penetrated the joist, they are usually treatable and may only need basic cleating.
‘Cleats’ installed alongside weakened original joist timber and resting correctly on the ‘plate’ – the structural wood that runs below and perpendicular to the joists and supports them.
It shrinks like mad for up to 6 months after being purchased/laid. Ideally, it should be avoided like the plague as it’s too unstable. It’s worth paying the extra for seasoned reclaimed timber.
The floor below was a tongue & groove ‘deal’ that another contractor had laid, sanded, and stained rosewood. They finished it all correctly with several coats of good quality lacquer & when the job was finished, it looked good. Fast Forward six months and a whole winter central heating cycle, and you can see that the boards shrunk substantially. Significant gaps opened up, showing the ‘blond’ un-stained tongues of the boards.
We had to fill all the gaps with specially mixed two-component filler, re-sand, and stain everything from scratch. The client paid twice for the same job.
The moral of the story is don’t scrimp and buy new pine, however cheap it seems at the time – buy reclaim or live to regret it!
Dominique Morizet2024-11-08 Efficient, polite, hardworking! Great team that delivered an excellent service installing underfloor insulation. Would totally recommend. freya bernard2024-10-27 Diego and the team did a spectacular job of installing acoustic insulation, replacing problem boards and transforming the floor boards in my flat. They worked really hard and with real skill. So pleased by the boards (!!) and it was really good value for the time, expertise and materials they provided. 5* service, Diego kindly did a final varnish over the weekend so I could have the flat back to normal as soon as possible. Thank you so much Diego and team! Florian Barlocher2024-10-20 I recently had the pleasure of working with David and Diego from The Natural Floor Co. for sanding and refinishing my hardwood floors, and I couldn't be happier with the results. David was incredibly knowledgeable and guided us through the entire process, ensuring we made the best choices for our home. Diego and his team's craftsmanship was outstanding; he transformed our white painted floors into a stunning natural wood showcase! Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. Highly recommend them! Jack Beeby2024-10-14 David, Diego and Team have worked absolute wonders restoring our original floor. The whole process was smooth from start to finish and the quality of workmanship is outstanding! As well as sanding and finishing, we also had insulation installed and our flat is already feeling so much warmer - already a fantastic investment. Thanks very much for bringing our floors back to life! Charles Bell Refurbishments2024-09-18 David and Diego did a Georgian floor in Central London. To be honest I thought it was beyond repair. Anyway they managed to get the rare extra wide boards and the finish was outstanding. My clients are extremely impressed. Highly recommended. Frederic Higgins2024-09-17 Diego & his team did an incredible job of transforming our wooden floors. I really liked their attention to detail. Would definitely recommend! Suraj G2024-09-11 Really great service provided by David, Diego and company. They totally revitalised our floors which has been painted over. I couldn’t recommend them more! bryan Cox2024-08-01 We engaged David and Diego to renovate the pine floor in our Georgian flat in Islington. They transformed a floor that was in a poor state of repair- replacing boards where necessary, filling gaps, fitting insulation, and applying a finish of our choice in keeping with the property. They are knowledgeable, v helpful and have done a superb job. They were very reliable, we were very impressed would and recommend. Philip Ingram2024-07-12 Deigo has done a great job of sanding and re oiling our natural oak floors. They look as good as the day they were first installed. I would highly recommend this company for their good service and competitive pricing. Si Crowhurst2024-07-09 Really great floor refurbishments in our Victorian Townhouse renovation. David, Diego and team were fantastic, providing guidance and expertise to deliver a brilliant restoration to multiple floors in our house. Highly recommend for any project you may be thinking about.
The Natural Floor Company, 216 Chapter Road, London NW2 5NB
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